If the button is jammed, missing or unresponsive.
Front / Rear Cameras
If the camera is cracked, not opening, or obscured.
If the glass/LCD is cracked, has a distorted image, no image, or is malfunctioning.
If the port is damaged or unresponsive to the
If you power down the device and it turns right back on; or you are having trouble connecting the device to a
computer or charger.
If can’t hear your audio or use your speakerphone.
Side Buttons / Mute
If the volume buttons are jammed, missing, or unresponsive, and if the mute switch is sticking or jammed.
If you hear fuzzy/cracking sounds, if sound fades in and out, or if there is no sound at all.
If you are unable to communicate in a call or if voice control isn’t working.
If the button does not respond, is jammed, or is removed.
If your device is not charging, not holding a charge, or dying faster than it should.
Depending on the severity of the damage and what parts