I recently purchased a mid 2014 macbook pro 15″ with retina display at craiglist. After i got home i try to reset the hard drive to new condition. After i clear out the hard drive and restart the computer, it ask me to connect to internet which i did and it was loading up. Soon after the bar loaded, the system restarted.When the computer boot up, it have a folder with a question mark flashing. And when i press command R on the next restart, it show a big lock with a box that i can type in something. Therefore i believe i bought a non legit macbook pro. From what i read your website, i believe my new macbook is locked. I see you provide service to unlock the macbook back to normal, but is it guarantee to work and keep working on the future?
Thank you very much
Today at 1:06 PM
Thank you for contacting us. We do guarantee that our macbook efi unlock works and will not relock on its own. We reset the computer to factory specification so it will be like new. our method will not void your warranty and you can reset the efi lock with your own password as well. you will have full control over the icloud feature. we can be reached by phone 201-222-1055 or by text 917-727-7870 on weekdays.
Sep 15 at 8:22 AM
Hello, I purchased a macbook air for my son ad a college gift on craigslist and a few days after the purchase there is now a 4 digit pin thst locked the computer. After doing some research I found you guys and I was wondering how I would go about restoring the laptop as if it were from the factory? Also I read that there is a possibility the laptop may have been stolen. If that is the case do you keep the laptop as well because I feel I was just scammed of $900. Thanks
Unfortunatley we have heard many stories like this from our customers. Most people are unaware that their macbook may contain the efi lock which is basically apple’s icloud lock for their computers. Its almost the same as the iphone and ipad locks only with different hardware. Many of our customers have bought their machines legitimately off of craigslist , ebay and amazon. Buyers beware because when you buy a second hand item it can be locked at any given time if it has the icloud efi lock installed. It is very hard to even check because even holding down the option key can show that there is NO LOCK when in fact its still hiding in both the software and the onboard micro controller that we call the efi bios chip. Fortunately we can restore the laptop to like new condition when apple will not help you . we can be reached by phone 201-222-1055 or by text 917-727-7870 on weekdays.